Rezèvasyon, randevou ak anilasyon

Rezève se yon echanj kout e ki trè previzib. Aprann modèl la yon fwa epi l ap sèvi ou nan restoran, nan otèl ak nan kowafi.

Modèl rezèvasyon an

1. Di sa ou bezwen → 2. Bay detay yo → 3. Di non ou → 4. Konfime

I'd like to book a table, please.

For four people, on Friday at eight.

The name's Cooper.

So that's Friday the ninth at eight, for four. Lovely, thank you.

Katriyèm etap la se sa yo bliye pi plis, e se egzakteman li ki evite pwoblèm. Repete detay yo byen fò.

Book, reserve oswa make ?

• book — mo òdinè a : book a table · book a room · book a flight
• reserve — yon ti jan pi fòmèl, menm sans (mo kreyòl rezève a sanble ak reserve, men se book ou tande pi souvan)
• make an appointment — pou yon pwofesyonèl : doktè, dantis, kowafè ; kreyòl la di « pran randevou », men ou pa ka tradui sa ak take
• arrange a meeting — pou travay

Yon tab, ou book li, e yon randevou, ou make li. De konbinezon sa yo fiks.

Restoran an

• Do you have a table for two at seven?
• I'm afraid we're fully booked at seven. Would half past do?
• Could we have a table by the window / outside?
• It's for a birthday.

Otèl la

• Do you have any rooms available for the 3rd?
• A double, for two nights.
• Is breakfast included?
• What time is check-in / check-out?
• Is there parking?

Pran randevou ak yon pwofesyonèl

• I'd like to make an appointment with Dr Shah.
• How soon could I be seen?
• Do you have anything first thing / after five?
• How long does it take? · How much is it?
• Is it the same price with a different stylist?

De fòmil tan ki itil : first thing (nan premye lè) ak last thing (nan fen jounen an).

Fikse yon reyinyon travay

Yon reyinyon travay mande ou konnen dabò ki moun ki lib e ki lè :

• Are you free on Thursday morning?
• Does Tuesday at two work for you?
• I'm free any time after eleven.
• Shall we say ten, then?
• I'll send an invite.

Si sa pa konvni : Thursday's no good, I'm afraid — would Friday work?

Lè pa gen plas

• We're fully booked, I'm afraid. → Is there a waiting list?
• Nothing until the 14th. → Could you let me know if anything comes up?
• Would you consider an earlier time?

Chanje ak anile

Isit la, politès konte plis pase tout lè, paske w ap kreye yon enkonvenyans.

• I'd like to change my booking, if that's possible.
• Could we move it to Thursday instead?
• I'm afraid I need to cancel.
• I'm sorry for the short notice.
• Is there a cancellation fee?

Mande eskiz pou preavi kout la. Yon anilasyon san rekonesans sa a pase an angle kòm mank konsiderasyon, menm si ou nan dwa ou nèt.

Fraz yo pral di ou

• Bear with me a moment. (tann yon ti moman)
• Can I take your name?
• We're fully booked.
• That's all confirmed.
• You should get a confirmation email.
• Under what name?
• We'll need a card to hold the booking.

Repete detay yo byen fò anvan ou rakwoche. So that's Friday the ninth, eight o'clock, four people, under Cooper? Yon rezèvasyon fèt ak chif ak non, egzakteman sa ki pi mal pèsevwa nan zòrèy nan yon lang etranje, e de lòt bò liy lan, yo atann ak verifikasyon sa a ; yo pa jije l etranj.

Rezève, answit chanje dat la

A: Good afternoon, Bella's.

B: Hello — could I book a table for four on Friday at eight?

A: Bear with me… I'm afraid we're fully booked at eight. Would half past do?

B: Half past is fine. The name's Cooper.

A: Lovely. That's Friday the ninth, half eight, table for four.

B: Perfect, thank you.

[jou apre a]

B: Hello, I've got a table booked for Friday under Cooper — I'm afraid I need to move it to Saturday. Sorry for the short notice.

Rezève, repete detay yo epi mande eskiz pou chanjman an : sik konplè a.

Teste sa ou konnen

Nan tès ki vin apre a : vèb fiks yo ak etikèt anilasyon an.