The working day in English — meeting a new team, calls and email, meetings, disagreeing, apologising, negotiating, and the register that decides how any of it lands.
Work is where English stops being a subject and starts having consequences: the same request reads as reasonable or as rude depending on four words at the front of it. This bundle follows a working life rather than a syllabus. It opens with the first day — who you are, what you do, and the small talk around it — then the ordinary traffic of calls and email, then the meeting, which is where most people first notice they can follow English but not join in. After that come the difficult ones: disagreeing without damage, apologising for a real mistake, handling a complaint, negotiating, and the whole formal-to-informal range that senior people move across deliberately. A2 to C2, and useful from the first week of a job to the year you start running things.
12 lessons